Terms & Conditions
Last Updated: 12 October 2026 • Please click on any section below to view the detailed terms.
1 Acceptance of Terms Click to view
By accessing or using Odisha eHelp (https://odishaehelp.com/), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2 Scope of Services Click to view
Odisha eHelp provides informational articles and digital Common Service Center (CSC) assistance. When you request assistance with an application:
- We act as your authorized digital assistant to input details into official portals based on documents you provide.
- We do not guarantee approval, certificate issuance, or welfare disbursements, as these are sovereign government decisions.
- We cannot speed up statutory government processing queues set by the Odisha Right to Public Services Act or administrative rules.
3 Citizen Obligations & Genuine Documents Click to view
You agree to provide true, accurate, and authentic documents (such as genuine Aadhaar cards, RoR/Khatian copies, and income declarations). Odisha eHelp will strictly refuse assistance and report any attempt to use forged, altered, or fraudulent records. You remain solely responsible for the authenticity of the information submitted.
4 Fees & Payments Click to view
Fees for our digital assistance services (e.g. scanning, form fill-up, document preparation) are communicated transparently before form submission. Statutory government fees are paid directly to the respective portal gateways where applicable. Service fees for completed form submissions are non-refundable once the application has been acknowledged by the portal.
5 Intellectual Property Click to view
The original guides, branding, website layout, and curated content on Odisha eHelp are protected by applicable intellectual property rights. You may read, print, and share links for personal, non-commercial use, but reproducing content wholesale on other websites without credit is prohibited.
6 Limitation of Liability Click to view
Under no circumstances shall Odisha eHelp, its operators, or staff be liable for indirect, incidental, or consequential damages resulting from portal downtime, government policy revisions, application rejections by government officers, or third-party network failures.
7 Governing Jurisdiction Click to view
These Terms and any disputes relating to Odisha eHelp shall be governed by the laws of India and subject to the exclusive jurisdiction of the competent courts in Sambalpur, Odisha.